Perceptive Controls Project Methodology
We're with you every step of the way....
We talk to you, we listen to you, and we discuss with you, learning your specific needs before any development begins.
Before Perceptive Controls can begin developing a solution for your company, we talk with you, but more importantly, we listen to you. We learn about your business processes, current systems, data needs, and future ideas.
When we have a thorough understanding of your needs, we dive into the mechanics - blueprints, hardware and software specifications, detailed schematics. Again, we talk with you, to ensure that we are on the same page, and are ready to start development using the defined plan.
During the Planning stage we also begin the project manual. When completed, this valuable document will combine the technical solution details with step-by-step process instructions, and serve as the reference manual for both engineers and users after project implementation.
We work for you in design, testing, and assembly, creating a sound and reliable product.
Once Perceptive Controls has obtained your approval on the design, we finalize the project plan, layouts, and schematics.
Next we start the development of your product. Based upon your needs, we apply our collective expertise to create a unique solution for you, whether that means customizing an existing off-the-shelf application, or starting from scratch, developing a one-of-a-kind custom application.
We assemble, test, and debug the product in our shop, then bring it to you, where we perform installation, integration testing, and do any additional necessary tweaking.
We work with you on start-up and training, ensuring that your team is ready upon commission.
At Perceptive Controls, we know that a solution can't be effective unless the customer knows how to use it.
In the third project stage, we commission the product, and train the appropriate individuals. We'll show you how to operate any new equipment and navigate the software. Our job isn't done until you are up and running, with a complete and thorough understanding of the new technology.
We obtain your written approval, signifying formal closure of the project.
Once the product is commissioned, and working smoothly, we obtain your written signoff, indicating that the project was completed to your satisfaction. We also present you with a copy of the finalized project manual, which contains the technical and processing details of the new product, and we ensure that you have a thorough understanding of its content.
Although the project is officially "closed" in this stage, the Perceptive Controls solution is just beginning its work for you - bridging the data communication gap by providing seamless integration between manufacturing and business areas, and giving you the edge you need to meet or exceed your operational goals now, and in the future.
We support you, promptly attending to any post-implementation questions or issues.
Our relationship with you doesn't end when the project is completed. Perceptive Controls strives for your total satisfaction with any solution that we build for you. We're always available to promptly answer your questions, and address any issues or concerns that you may have with our products or services.
When you're ready to expand, let us be there to help. Since we are already knowledgeable about your business and technology, there will be no wasted time bringing someone up-to-speed before moving forward on a new project, or with the integration of new hardware/software into the existing Perceptive Controls solution.